Support

We have free support for our customers. This means that you can call us if you have questions about e.g.

  • How to set the dosage on the coffee machine
  • The espresso machine is cold
  • Water leaks from the espresso machine
  • The coffee is brewed too fast
  • The coffee is brewed too slowly/it drops/it doesn't flow at all
If you have questions about spare parts or service, you can contact our service department directly at service@monteriva.se.

DOES YOUR MACHINE NEED SERVICE?

Machines for home use and semi-proS are delivered to one of our offices in Stockholm or Malmö.
In Stockholm, you are welcome without prior registration during the store's opening hours. Pre-registered time is necessary for handing in Malmö.

We service large machines at cafés, restaurants and companies on site.
Call and book service.

THE MACHINES WE MAINTAIN

Monteriva has Scandinavia's largest stock of spare parts for espresso machines and mills. We maintain and repair most brands of espresso machines, grinders and coffee makers. Here we list the brands we work with.

With fully automatic machines, we work mainly with machines from WMF, Carimali, Bianchi and Bonamat.

PRICES

Billing includes the started hour from the start of the technician's car journey at the company's premises until the work is completed and the car with the technician is back at the company's premises. Car cost will be added for on-site service.

When handing in a machine from a private individual to our workshop, only an hour started and the cost of any spare parts is usually charged.


Excluding VATIncluding VAT
Started hour800 SEK1,000 SEK
Started hour WMF1,090 SEK1,363 SEK
Car cost300 SEK375 SEK